Loyalty Programme Terms
Last updated: 5 November 2026
Members of the GHOSTBOND Loyalty Programme earn points on purchases and redeem them for discounts. The programme has two tiers, Bond Lite and Bond Elite. Points have no cash value and expire after a period without account activity (see 9.6).
9.1 Operator and eligibility
9.1.1 The Programme is operated by the Seller for your market (see the Terms of Sale).
9.1.2 Membership is free and open to individuals aged 18 or over who have a ghostbond.com account. One membership is allowed per person. Business, trade and distributor accounts are not eligible.
9.1.3 Points can be earned and redeemed only on ghostbond.com. Purchases through Amazon, TikTok Shop, salons or other retailers do not earn points.
9.2 Earning points
You can earn points for the activities shown in your account dashboard. These may include:
- purchases of Products (excluding tax, shipping and gift cards, after discounts);
- creating an account;
- your birthday;
- following GHOSTBOND on a social platform (once per platform); and
- writing a verified product review, whether the review is positive or negative.
The current earning rates and rewards are always shown in your account dashboard.
9.2.1 Purchase points are credited when the Order ships. They become redeemable once the return period has passed.
9.2.2 Review points are awarded for submitting an honest review, whatever its rating or content. See the Reviews & User Content Policy.
9.3 Tiers
9.3.1 Bond Lite is the entry tier: a welcome discount and points on purchases.
9.3.2 Bond Elite is reached by spending the qualifying amount shown in your account dashboard in a rolling 12-month period. It adds early access to selected drops, invitations to selected events, a points multiplier, and eligibility to apply to the Affiliate Programme.
9.3.3 Tier status is reviewed periodically. Elite status is kept for 12 months from the date it is reached.
9.4 Redeeming points
9.4.1 Points are redeemed at checkout or in your account for the rewards shown in your dashboard.
9.4.2 Points have no cash value. They cannot be sold, transferred or exchanged for cash. They cannot be combined with other offers unless stated.
9.4.3 One points reward may be used per Order. It cannot be used on gift cards.
9.5 Returns and adjustments
If you return or cancel an Order, the points earned on it are deducted. Points redeemed on it are reinstated in proportion to the refund. If deductions leave a negative balance, it is offset against future points.
9.6 Expiry
Points expire if your account has no qualifying activity (a purchase, or earning or redeeming points) for the period shown in your account dashboard. We will email you at least 30 days before your points expire.
9.7 Misuse
We may withhold or cancel points, or end a membership, if we reasonably believe the Programme has been abused. Examples include multiple accounts, fake reviews, buying for resale, fraudulent returns, or bots.
9.8 Changes and ending the Programme
We may change these terms, the earning rates or the rewards by giving at least 30 days' notice by email and on this page. If we end the Programme, we will give at least 60 days' notice, during which you can redeem your points. Changes do not remove points already earned.
9.9 Privacy
Programme data is handled under the Privacy Policy. US residents: the Programme is a financial incentive. Its value is reasonably related to the value of the customer data we use to run it, namely purchase history and contact details, which we estimate from the programme's costs and the margin on member purchases.